PWA · 2025

SaaS Analytics Companion App

An installable Progressive Web App giving customers real-time usage, billing and account health from any device.

PWASaaSOffline-FirstGraphQL

Client

B2B SaaS Company

Division

Mobile

Industry

SaaS & Technology

Status

Concept work

Installable PWA dashboard running on a mobile device.

Duration

7 weeks

Performance

97/100

Components

34

Key features

20

The Challenge

What B2B SaaS Company Needed

Customers were requesting usage data manually through support tickets, creating delays and extra support load.

Our Approach

What We Built, And How

Built a self-serve PWA with real-time charts, offline caching, push notifications and role-based team management on a GraphQL API layer.

  • Installable, offline-capable PWA
  • Real-time usage and billing dashboards
  • Push notifications for usage alerts
  • Role-based team and permissions management
Outcome

What Changed For The Client.

Support ticket volume dropped and customers gained instant, installable visibility into their own account data.

Metrics are reported by the client after launch. We publish outcomes with the context that makes them meaningful — not headline numbers on their own.

Stack

Built With

Chosen for fit with the client's team and long-term maintenance, not for novelty.

Technologies Used

7 items
ReactNode.jsGraphQLPostgreSQLWorkboxService WorkersD3.js

Mobile App Development Methodology

  1. 01

    Discovery

    We map your goals, users and requirements before a single design or line of code.

  2. 02

    Planning & scoping

    Formal project scope, timeline and success criteria agreed with your team.

  3. 03

    Research & architecture

    Technical architecture, platform choice and app structure planned around your product.

  4. 04

    UI/UX design

    Wireframes and high-fidelity mobile design, refined with your feedback before development starts.

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